Dispute Resolution

The possibility of a dispute arising in relation to an information and communications technology matter, be it with a customer, service provider, regulator or even a third party, is ever present. How well an organisation comes out of a dispute is determined by how well it was legally and evidentially prepared for it (pre-dispute), and how well it manages the dispute once it has arisen.

In this regard, we advise and represent our clients in all manner of disputes connected to informational and communication technology law. We advise clients on structuring dispute resolution mechanisms and risk mitigation strategies to be adopted at the contracting stage. Past that, where a dispute does arise, we represent and/or provide litigation support to our clients in the Malaysian courts, in alternative dispute resolution (ADR) proceedings including arbitration and mediation, as well as in local and international domain name disputes.

Our Services Include:

  • Advising and (where appropriate) representing clients in all disputes arising in relation to information technology, outsourcing, electronic/mobile commerce, electronic financial services, IT security, intellectual property, telecommunications and media
  • Preparing submissions and representing clients in domain name disputes under MYNIC’s Domain Name Dispute Resolution Policy (MYDRP) and ICANN’s Uniform Domain Name Dispute Resolution Policy (UDRP)
  • Providing advise in relation to computer evidence and forensics, as well as consultancy in relation to Malaysian ICT related legislation, rules, regulations, guidelines and codes
  • Assisting clients in structuring, drafting and managing various forms of dispute resolution including litigation in courts, arbitration under the various Malaysian and international arbitration rules, mediation and expert determination
  • Structuring and drafting tailored dispute resolution mechanisms specific to cross border transactions and regional client ventures as well as advising clients on the enforceability of such arrangements

Our Selected Conferences & Publications:

  • “The Procedures of MYNIC’s Domain Names Dispute Resolution Policy”, Kuala Lumpur Regional Centre for Arbitration & Asian Domain Name Resolution Centre ADR in Internet & E-Commerce Conference, 2005


Copyright © 2007 Haryati Deepak. All rights reserved. Disclaimer.